Pockets by Hoopy
Sign In Sign Up
Help Center What's New Updates Sign In Sign Up
Help Center › Account & Settings

Preferences

Make Pockets by Hoopy run on your clock and show money the way you read it. All of it is under Profile → Preferences.

Profile, scrolled to Preferences: Currency Format set to Automatic, Time Zone set to Chicago, Central Time, the Beta Features switch, and Send Feedback under Feedback.
Profile → Preferences.

Time Zone

Payday funding runs at midnight in your time zone, so your Pockets are funded as your payday starts, not the evening before.

Currency Format

Choose how amounts are written: 1,234.56, 1.234,56, 1 234,56 or 1’234.56. Automatic follows your device. The line under the setting shows how your money will look.

This only changes the separators. It never changes which currency an account is in.

Beta Features

Turn on Beta Features to try new features before they're released to everyone. They can change, and may have rough edges. Turn it off any time. Tap the ? beside it for a reminder.

In beta right now: Shared Pockets.

Contact Support

Found a bug, want a feature, or have a question? Every message is read.

  1. Tap Profile, then Contact Support under Support. (With Beta Features on, Help Center just above it opens these guides inside the app.)
  2. Pick what kind: Report a Bug, Request a Feature, Ask a Question or Product Feedback.
  3. Write a one-line summary and as much detail as you like. Add Images attaches screenshots.
  4. Tap Send.
The Contact Support screen: a kind of feedback menu set to Report a Bug, a Summary line, a What happened? box and Add Images.
Contact Support. The question changes with the kind you pick.

Rather talk it through? Join the Discord.

Questions

Why did my Pockets fund the night before payday?

Your time zone is probably set to one east of you. Check Profile → Preferences → Time Zone and pick yours.

Will Currency Format convert my balances?

No. It only changes how numbers are written. Amounts stay in each account's own currency.